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FAQs
What types of vehicles are available for ground transportation?
Can international travel be arranged?
How does Vitesse handle special requests and VIP requirements?
Is the airport meet-and-greet service included?
Can recurring or multi-destination itineraries be managed?
How experienced are Vitesse’s chauffeurs?
What safety protocols are in place?
Are services suitable for confidential and restricted travel?
How can a reservation be changed or canceled?
What amenities can be expected in vehicles and aircraft?
How does billing and payment work?
Who should I contact for support?
How can I book your limousine service?
When do I receive my booking confirmation?
How will my chauffeur be dressed?
Will your company be able to track my arrival flight?
Cancellation Policy
Do the vehicles have WiFi?
What all do I need to provide to secure a reservation?
What payment do you accept?
What makes Vitesse different?
Is smoking allowed in your vehicles?
What is Vitesse Worldwide?
Who does Vitesse Worldwide serve?
What services does Vitesse offer?
What vehicles are in the ground transportation fleet?
Are chauffeurs vetted and trained?
What aircraft charter options are available?
What is an "empty leg" flight, and how does it work?
Is Vitesse itself an air carrier?
What does the executive protection service include?
What information is needed to make a reservation?
How can I book a ride?
What can I do with the Vitesse Worldwide app?
What is "Booking Agent" functionality?
Can corporate accounts get reporting and account management?
How does Vitesse track flights for airport pickups?
Can chauffeurs take reservations or changes directly?
What are the cancellation windows for domestic (U.S.) trips?
What are the cancellation windows for international trips?
What happens if the vehicle is already en route when I cancel?
What if my flight is diverted or delayed?
How do I find my chauffeur at the airport?
Are there additional fees I should know about?
What are the billing/credit terms?
What is Vitesse's severe weather policy?
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