Question 1

Do you offer point-to-point trips as well as hourly service?

Accepted Answer

Both. Point-to-point is priced for a single transfer such as home to DEN or hotel to a venue. Hourly service keeps the same chauffeur and vehicle for dinners, meetings, tours, and multi-stop nights.

Question 2

Can I set up a recurring or corporate account?

Accepted Answer

Yes. Recurring commuters, executive assistants, hotels, and event planners can receive a standing profile with preferred vehicles, saved addresses, consolidated monthly invoicing, and priority dispatch.

Question 3

Are your chauffeurs local?

Accepted Answer

Yes. Arion's chauffeurs live and drive in the Denver region and know Denver one-ways, I-70 and I-25 timing, canyon roads, resort access, and DEN's arrival flow.

Question 4

Which vehicle should I choose?

Accepted Answer

Choose based on passengers and luggage: Executive Sedan for 1–3 passengers with light bags, Executive SUV for up to 5, Luxury SUV for up to 6, Luxury Coach Van for 7–12 or full ski gear, Executive or Jet Van for VIP groups of 9, and buses for 20–50 passengers.

Question 5

Are there hidden fees or surge pricing?

Accepted Answer

No. Arion does not use surge pricing for holidays, ski season, concert nights, or storms. Trips exceeding 40 total miles add a per-vehicle mileage charge, shown before booking. Gratuity is discretionary and not included.

Question 6

How much does Arion cost per hour?

Accepted Answer

Rates are hourly and per vehicle. Executive Sedan rates start at $150 per hour, Executive SUV at $125 per hour, Luxury SUV at $150 per hour, and group vehicles start at $250 per hour. Hourly minimums apply.

Question 7

Is Arion licensed and insured?

Accepted Answer

Yes. Arion, LLC is a Colorado PUC-certified passenger carrier operating as Arion Transportation and Tours. Every vehicle and trip is fully insured.

Question 8

Are all vehicles AWD or 4WD for mountain travel?

Accepted Answer

Mountain-assigned SUVs and vans are AWD or 4WD on winter-rated tires and carry chains, meeting Colorado's Traction Law. Executive Sedans are assigned to Front Range and metro work in winter conditions.

Question 9

What is Arion's cancellation policy?

Accepted Answer

Cancellations 48 or more hours before pickup receive a full refund. Cancellations 24 to 48 hours before pickup receive a 50% refund. Cancellations within 24 hours and no-shows are non-refundable. Tours require 7 days' notice.

Arion Transportation and Tours

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